Fraudsters send fake letters on behalf of Oschadbank: how to protect yourself
23 April 04:00
Fraudsters have become more active in Ukraine, sending mass emails impersonating Oschadbank. In these messages, the attackers demand that users confirm their identity, threatening to block bank accounts. This was warned by the Center for Countering Disinformation, "Komersant Ukrainian" reports
How the fraudulent scheme works
Fake emails are sent from a suspicious address [email protected], which has nothing to do with the official channels of Oschadbank.
The messages urge users to click on a fraudulent link to allegedly verify their identity and avoid having their accounts blocked.
Here is the content of the email:
“Additional information required
For security reasons, we have temporarily restricted some of your account features.
In accordance with Regulation UA 6/1005675 on customer identification, which is part of the general terms and conditions of banking transactions signed when opening an account with Oschadbank, periodic confirmation of personal and contact information is mandatory.
Recently, we have been unable to confirm your identity and the relevance of the information provided. In this regard, starting from April 21, 2025, some functions of your account will be temporarily unavailable until the necessary data is updated.
To regain full access, please provide additional information.
The confirmation process takes only a few minutes and is available here:
Sincerely,
Oschadbank Team“.
Serhiy Naumov, Chairman of the Board of Oschadbank, explained that the bank’s team does not send such messages.
“Of course, this is not sent by the Oschadbank team, but by a team of criminals. This is clear at least from the address from which these letters are sent. Please be careful and do not fall for such phishing schemes,” said Serhiy Naumov, Chairman of the Management Board of Oschadbank.
The goal of the attackers
According to experts, the main goal of fraudsters is to gain access to confidential user data, such as logins, passwords or bank details. The attackers can use this data to steal money or commit other criminal acts.
“The goal of fraudsters is to take possession of your personal data in order to use it in their criminal schemes,” the CPA explained.
How to protect yourself from fraud?
To avoid becoming a victim of fraud, follow these recommendations:
- Check the sender’s address. Official messages from Oschadbank come only from verified domains, such as @oschadbank.ua.
- Do not click on suspicious links. If the email contains a link to “confirm your identity” or “unlock your account,” ignore it.
- Refer to official sources. In case of doubt, call the Oschadbank hotline or check the information through the official website or mobile application.
- Do not disclose confidential data. The bank never asks for passwords, codes or card numbers via e-mail.
