Mystery buyer for more than UAH 1 million for state-owned Ukrgasbank: Prozorro data

2 January 19:38

State-owned JSB Ukrgasbank has ordered the services of a mystery shopper for more than UAH 1 million. The bank made the corresponding purchase through theProzorro system at the end of December 2025, reports [Kommersant].

According to the tender, Ukrgasbank ordered mystery shopping services for UAH 1,087,512, which include assessing the quality of customer service at the bank’s branches “in accordance with the Customer’s technical documentation.”

The winner of the procurement was Forservice UA Sales LLC, which submitted a single offer. Since there were no competitors, the procedure was completed without an auction. According to the procurement terms, the winner has to provide the mystery shopping services until December 1, 2026.

About Ukrgasbank

“Ukrgasbank is a state-owned bank: more than 94% of its shares are owned by the state represented by the Ministry of Finance of Ukraine. The bank is included in the list of state-owned entities of particular importance for the economy and security of Ukraine.

NBU stress tests

As reported by [Kommersant], the NBU is launching a new bank resilience test in 2026. The 26 largest financial institutions, which account for more than 90% of the assets of the Ukrainian banking system, will undergo stress testing.

The list includes:

  • “PrivatBank
  • “Oschadbank
  • “Ukreximbank
  • “Ukrgasbank
  • “Sense Bank
  • “Raiffeisen Bank
  • “Ukrsibbank
  • “OTP Bank
  • “Credit Agricole Bank

Banks that needed additional capitalization based on the results of the 2025 sustainability assessment will also be inspected.

Марина Максенко
Editor

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