Nearly all inspections reveal violations: 97.7% of utility rates show discrepancies
21 April 19:44
In the first quarter of 2026, the State Service of Ukraine for Food Safety and Consumer Protection identified violations in utility rates.
Out of 88 unscheduled inspections, problems were identified in 86 cases. This was reported bythe State Service of Ukraine for Food Safety and Consumer Protection, according to"Komersant Ukrainian".
This concerns the formation and application of state-regulated prices for housing and communal services.
All inspections were unscheduled and were conducted only in response to complaints from citizens. This means that inspectors were already dealing with potentially problematic cases.
Such a sample does not reflect the full picture of the market, but at the same time signals the existence of systemic problems in the area of tariff setting.
Based on the results of the inspections, 22 decisions on sanctions were issued, and the total amount of fines exceeded 860,000 hryvnias.
Additionally, 77 orders were issued requiring tariffs to be brought into compliance with the law. Seven officials were fined separately.
A separate outcome of the inspections concerns refunds. Companies were ordered to compensate consumers for over 450,000 hryvnias.
In fact, the amount actually refunded turned out to be even higher, exceeding 500,000 hryvnias. Part of these payments is likely related to the implementation of decisions adopted earlier.
Additional funds in the form of fines were also transferred to the state budget.
