Empty Shelves at Silpo: How the Retailer Is Coping with the Impact on Its Logistics and When to Expect Supplies to Resume
12 August 13:51
ANALYSIS 
The well-known Ukrainian retail chain “Silpo” (Fozzy Group) has faced serious logistical challenges, causing the shelves of many supermarkets across the country to remain temporarily half-empty. The shortage was caused by heavy enemy shelling on the night of August 5, which damaged the retailer’s distribution centers.
At the same time, the company has already begun emergency measures to reorganize its supply chain and resume regular deliveries of goods to stores. Which specific product categories were hit hardest by the shelling and what is the chain’s financial resilience — "Komersant Ukrainian" breaks it down.
Which Products Are in Short Supply at Supermarkets
Since the weekend, a partial shortage of certain product categories has been observed in the chain’s Kyiv and regional stores. This is most noticeable in some departments.
The selection of seasonal peaches, nectarines, citrus fruits, and tomatoes on the shelves has decreased significantly. At the same time, cucumber supplies have already stabilized—they have been delivered in sufficient quantities and are fresh.
Chicken eggs are temporarily out of stock. As photos taken directly from the sales floor show, the situation in the dairy section is currently the most telling.
Entire rows of shelves, where the basic assortment of classic milk and kefir is usually displayed (including products from the “Galychyna” brand and other popular brands), are completely empty.
In some cases, entire product lines have disappeared, as evidenced only by lone price tags on empty shelves. Instead, niche items remain in stock: plant-based milk (for example, a wide selection of Alpro), children’s milk (“Yagotynske for Children”), certain types of yogurt (Lekker) and baked milk, as well as long-life milk in cardboard cartons.
To prevent the empty shelves from alarming shoppers, store employees are trying to temporarily fill them with other available items, spreading the merchandise across the shelves; however, the scale of the dairy shortage is difficult to conceal.
Official notices from the chain to shoppers have appeared in place of the empty shelves in the sales areas. Bright orange signs have been placed both on large stands in the middle of the aisles (for example, next to freezers and milk cartons) and directly on the empty refrigerator shelves among the remaining merchandise. The text on them reads:
“Dear guests! Due to the consequences of a hostile attack on our logistics infrastructure, some products are taking longer to deliver. We’ll get everything here. It’s not the first time. We’ll get through this 💛 Silpo.”
The retailer is currently working actively to reroute product flows through alternative warehouse complexes in order to fully restore its usual product assortment as quickly as possible. Supermarket staff are working as usual, bringing available goods out of the back rooms and patiently explaining to customers why certain products are out of stock.
“Products are gradually being delivered—shipments arrive daily—but as soon as the trucks are unloaded, the goods fly off the shelves. As soon as we stock the dairy section or fresh vegetables, the shelves are half-empty again within a few hours. We’re constantly restocking from the back rooms, but demand is so high right now that the inventory just can’t keep up. “The main thing is that the process is up and running, and the guys will have the logistics fully sorted out in the coming days,” says manager Andriy.
How are Ukrainians reacting to the half-empty shelves at Silpo?
Following yet another Russian strike on the warehouses and logistics infrastructure of the Silpo chain (as well as the Fora and Novus retail chains), the Ukrainian segment of social media—particularly the Threads platform—has been flooded with hundreds of posts from shoppers. Users are sharing photos of empty shelves, discussing the situation, and expressing support for retailers.
Some users initially reacted with concern to the empty refrigerators that used to hold vegetables, meat, and dairy products. Users note that the situation has been ongoing for several days in a row and is affecting various regions—from Kyiv to Vyshhorod.
At the same time, most commenters are urging people not to give in to emotions and to remember the root cause of what is happening—the enemy’s actions, not problems within the businesses themselves.
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Shoppers are also expressing sympathy for the company, whose warehouses have been damaged, and are prioritizing human lives over temporary everyday inconveniences.
From Billions in Losses to Record Revenue: How Silpo-Food LLC Is Overcoming Financial Turbulence
One of Ukraine’s largest grocery retailers—Silpo-Food LLC (part of the Fozzy Group)—is demonstrating a rapid recovery in its financial performance and a return to profitability after several years of losses. This is evidenced by the company’s registration and financial data from the OpenDataBot databases.
According to the company’s financial statements, Silpo-Food LLC’s revenue has shown steady growth in recent years. While revenue in 2020 was 64.4 billion UAH (with a loss of 3.11 billion UAH), it is projected to reach 106 . 01 billion UAH in 2025 (with a net profit of 1.21 billion UAH).
The revenue forecast for 2026 is 118.24 billion UAH (an 11.53% increase compared to the previous year). The company ended the first quarter of 2026 with revenue of 29.35 billion UAH and net profit of 451.5 million UAH.
Workforce, Salaries, and Efficiency
As of the first quarter of 2026, the company employed 33,304 people. Following a reduction in 2022–2024 (from 42,100 people in 2021 to 29,800 in 2024), the number of employees is growing again. The average pre-tax salary rose from 14,400 UAH in 2022 to 29,700 UAH in 2025.
Revenue per employee in 2025 reached 3.28 million UAH, which significantly exceeds the 2021 figure (1.73 million UAH).
In recent years, the founders have repeatedly increased the company’s authorized capital: in October 2024, it was raised to 16.99 billion UAH, and in June 2025, to 18.13 billion UAH.
Silpo-Food LLC also wholly owns a number of subsidiaries, including Knyazhitsky Hai LLC, Magic Village LLC, Enki Food LLC, and Helpen Sicher LLC.
Despite the positive trend in profitability (the return on equity in 2025 was 1.14%), liquidity and financial stability indicators remain under pressure from high levels of liabilities (31.12 billion UAH as of the first quarter of 2026, with assets of 40.18 billion UAH).
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