Booking service will not work in Diia today: when will it be restored

11 March 2025 06:21

The Diia portal will suspend the booking function today, March 11. The function will not work from 09:00 to 18:00 due to technical improvements. This is reported by "Komersant Ukrainian" with reference to the press service of Diia.

“The Diia team is improving the interaction with the Unified List of State Authorities, Enterprises, Institutions and Organizations for officials of state bodies who have made a decision on the criticality of enterprises,” the statement said.

It is noted that the service will be available after 18:00.

Diia noted that in order to book your employees, you should submit an application in advance or do it after the service is restored.

Current booking situation

As reported by , the Cabinet of Ministers has recently extended the deadline for booking employees until March 31 for companies that have not yet managed to confirm their criticality. In addition to extending the deadline, the government allowed companies that have updated their criticality status to book employees until April 1 without a 72-hour data processing period.

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This will significantly speed up the process and simplify the registration procedure.

You can apply for employee booking exclusively through the Diia portal. This means that company managers no longer need to issue paper orders – the process is completely electronic.

Important: If an employee has already been booked, the previous booking must be canceled before submitting a new application.

How to apply for a reservation through Diia

Step-by-step instructions:

  1. Log in to the Diia portal.
  2. Select the Employee Booking service and click Apply.
  3. Enter the required employee data.
  4. Confirm their salary level.
  5. Check the application and sign it (this must be done by the manager or an authorized person).
  6. Wait for consideration – a notification will be sent to your email and in Diia.

The confirmed reservation will be displayed in the Reserve app. If the reservation is made after the critical enterprise status has been updated, it will be valid for the period of criticality – up to 1 year.

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Who can get the status of a critical enterprise

The critical enterprise status can be granted to companies that meet at least three criteria, two of which are mandatory

  • the average salary of employees is at least UAH 20,000;
  • no tax and unified social contribution arrears.

The third criterion can be chosen by the company:

  • payment of taxes and duties in excess of EUR 1.5 million per year (equivalent in hryvnia);
  • foreign exchange earnings of more than EUR 32 million per year (excluding loans and credits);
  • strategic importance for the economy and security of the state (defined by the government list, the Cabinet of Ministers of Ukraine No. 83 of 04.03.2015);
  • importance for a particular sector of the economy or a territorial community (criteria are determined by the relevant government agencies, CAAs);
  • resident status of Diia.City;
  • supply of electronic communication services with a certain level of income.

How to get the status of a critical enterprise

  • Obtain official confirmation.
  • Identify the relevant authority (Ministry of Energy, Ministry of Digital Transformation, Ministry of Agriculture, etc.)
  • Prepare and submit documents (financial statements, certificates of salary and tax discipline).
  • Submit an application to the relevant authority and wait for a decision (up to 10 business days).

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Дзвенислава Карплюк
Editor

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