Following a technical glitch: PrivatBank has restored a number of services
15 August 18:04
On Saturday, August 15, PrivatBank reported temporary disruptions in several of its services. Technicians worked to resolve the issue. Service has now been restored.
The company posted this update on Telegram, according to "Komersant Ukrainian".
“PrivatBank’s services are once again operating as usual. The technical glitch we experienced this morning is behind us,” the message reads.
It is noted that payments via POS terminals are now working, and online payments are being processed without delays.
The company also reported that it has resolved the issue that, in some cases, resulted in funds being debited but transactions not going through. The money should be returned to customers’ accounts within 24 hours.
“We apologize for the inconvenience and the delay in processing payments. Thank you for your understanding!” PrivatBank added.
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As a reminder, on August 15, PrivatBank reported temporary disruptions in the operation of several services.
“We are currently experiencing difficulties with several services, but our team is resolving the issue. Everything will return to normal shortly,” the statement said.
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